The UK’s leading provider of hospitality specific Mental Health First Aid (MHFA) England training.

Our expert trainers are all hospitality professionals with many years experience in the industry. Our courses are the perfect fit for individuals and businesses, and use hospitality-specific case studies, conversation starters, and resources.

We deliver Mental Health First Aid, Mental Health Awareness and Mental Health First Aid Refresher courses in person and online. You can book onto one of our open courses below.

If you are interested in training 10 or more of your team please get in touch about in-house training here.

Upcoming courses

Courses We Offer

  • Mental Health First Aid

    The course takes place over two days and can be delivered online or in person.

    Our Mental Health First Aid training gives learners the knowledge, skills and confidence to spot signs of poor mental health, start conversations, and signpost to appropriate support.

    The course covers:

    - The MHFA action plan and how to apply it
    - Role of a MHFAider and boundaries
    - Self care
    - Appropriate mental health language
    - What influences mental health
    - Active listening skills
    - A range of different mental health conditions
    - Suicide Crisis
    - Recovery
    - Using the MHFAider support app

    See upcoming dates for open courses above or reach out about in-house training below.

  • Mental Health Awareness

    The course takes place over half a day and can be delivered online or in person.

    Our Mental Health Awareness training gives learners an introduction to mental health, what it is, how to support someone experiencing poor mental health, and how to look after their own mental health.

    The course covers:

    - What is mental health
    - Self care
    - An introductory understanding of common mental health conditions
    - The Take 10 Together Toolkit
    - Recovery

    We currently offer this course for In-House training only. Please get in touch below if you are interested in booking a session for your team.

  • Mental Health First Aid Refresher

    This course takes over half a day and can be delivered online or in person. 

    The MHFA certificate lasts for three years after which MHFAiders need to complete the Refresher Training. 

    The course will renew learners skills and update their knowledge as MHFAiders. 

    The course covers:
    - A review of the MHFA action plan
    - A review of key concepts covered in the MHFA course
    - Active listening skills
    - Boundaries
    - Self Care
    - MHFAider support app and benefits

    See upcoming dates for open refresher courses above or reach out about in-house training below. 

  • Bespoke Mental Health Workshops

    Interested in training your teams in a specific area of mental health?

    We can create bespoke mental health workshops on a topic of your choosing, or simply choose from our workshop menu below.

    These workshops can be in-person or online for as many people as you would like. The workshops range from one to three hours in length and can be adapted to suit your businesses needs.

    Workshop Menu:
    - Beyond the Panic: A Panic Attack Workshop
    - Managing Mental Health at Christmas
    - Difficult Conversations
    - Managing Mental Health
    - Stress, Self Care, and Starting Conversations

    To find out more about our workshops get in touch below.

  • "Kelly's Cause provide the best hospitality focused Mental Health First Aid training available, in a sector that so greatly needs this training and support. It is such a wonderful charity and such a valuable support system that they are creating."

  • "The course I feel is an essential tool for anyone in the profession of hospitality. I honestly feel the course I did potentially saved a life so I will forever be thankful to Kelly’s Cause"

  • "The course gave me a really thorough understanding of mental health issues and confidence to speak about mental and physical health with colleagues. It’s having a huge impact even a year on. I am so grateful to have had access to this training and can’t express how valuable it’s been!"

  • "Overall really lovely experience, felt very supported by David & a very welcoming/supportive environment. Was really pleased that there was such a focus on self-care and recognising that the material was heavy and the importance of looking after yourself. David was really considerate, engaging, supportive and knowledgeable - sharing personal experiences and opening the floor to do this ourselves as trainees, whilst remaining supportive and conscientious of the sensitive nature."

  • "Emma was excellent and delivered the course material professionally and thoroughly. She kept the whole class engaged and eager to learn. She clearly has a passion for teaching this subject and spreading mental health awareness."

Want in-house training? Get in touch

Please get in touch if you would like to book an in-house MHFA training for your team.